Hello, glad you got it safely (and completely this time)!
Right there's two things jumping out at me, the first is the general distortion (it's shaped all wonky, big top, little bottom), and the second is some kind of skipping (the distortion is not regular - there's places where there are overlapped lines).
The distortion is just (ha) misconfiguration. Looking at your setup page, the home point is suspect. When you do a "set home", do you actually get the gondola hanging at that point? Because it places the gondola very very high up - in fact, it has the gondola hanging in space in between the sprockets. If you're using "set home" and the home point in this way, where do you put the gondola when you first lock the motors? I'm assuming that you have already done the "upload machine spec" as well. Nothing will make _any_ sense without that 🙂
The second thing is the skips - starting about halfway through there's some stuff going wrong, the rows overlapping, not starting where they should, not finishing where they should. Right, this is a bit more tricky to get right - it's a tuning issue. Basically your motors don't have enough oomph to lift the gondola up to their extremes, or alternatively to lift your counterweights up at the opposite extremes. In my experience, I've fixed this in two ways - either add weight to one end of the cord - that is, to the gondola or to the counterweight - or by increasing the power that you're suppling to drive the motors.
This is the reason I use variable voltage power supplies really: if it starts struggling you can just give it another couple of volts and it usually gives it a bit more strength, at the price of running a bit hotter and a bit noisier.
Better balancing is the more "elegant" way to do it, but it doesn't look like you've got much weight on anyway - not much you can do. If you've got a variable voltage supply, try that, otherwise try subtracting a little weight from the counterweight or adding a little weight to the gondola. I use a bag of change taped onto the stabiliser.